Patient Information & Frequently Asked Questions

Appointments & Scheduling

1. How do I book an appointment?

Appointments can be requested online, by phone, or by contacting the clinic directly. Our team will help schedule the most suitable visit.

2. Do I need a referral before visiting the clinic?

Some services may require a referral, while others do not. If you’re unsure, we recommend contacting the clinic for guidance.

3. Can I reschedule or cancel my appointment?

Yes. Please notify the clinic as early as possible if you need to reschedule or cancel your visit.

During Your Visit

1. What should I bring to my appointment?

Appointments are recommended to ensure timely care, though availability may vary by department. We follow our rules strictly and encourage others.

2. How long does a typical appointment take?

Appointments can be requested online through our website or by contacting the clinic directly by phone.

3. Will I have time to ask questions during my visit?

Yes, emergency medical care is available for urgent and critical conditions requiring immediate attention.

Services & Medical Care

1. Are your services suitable for all age groups?

Yes. We provide care for patients across different age groups, with services adapted to individual needs.

2. Do you provide emergency medical care?

Appointments can be requested online through our website or by contacting the clinic directly by phone.

3. What diagnostic services are available?

Yes, emergency medical care is available for urgent and critical conditions requiring immediate attention.

Test Results & Follow-Up

1. How will I receive my test results?

Test results are reviewed by our medical team and explained clearly during follow-up or consultation.

2. Will I need follow-up appointments?

Appointments can be requested online through our website or by contacting the clinic directly by phone.

3. Who should I contact after my visit ?

Yes, emergency medical care is available for urgent and critical conditions requiring immediate attention.

General Information

1. Do you support long-term or ongoing conditions?

Yes. We provide monitoring, follow-up, and treatment guidance for ongoing health conditions.

2. How do you ensure patient privacy and safety?

Appointments can be requested online through our website or by contacting the clinic directly by phone.

3. How can I contact the clinic for more information?

Yes, emergency medical care is available for urgent and critical conditions requiring immediate attention.

Common Question

1. Will I have time to ask questions during my visit?

Yes, emergency medical care is available for urgent and critical conditions requiring immediate attention.

2. How long does a typical appointment take?

Appointments can be requested online through our website or by contacting the clinic directly by phone.

3. What should I bring to my appointment?

Appointments are recommended to ensure timely care, though availability may vary by department.

Still Have Questions?

If you have questions after reading an article or need personalized medical advice, our clinic team is here to help.

Your Health, Our Commitment

HHG Health provides compassionate, patient-centered healthcare across West Virginia and Kentucky.

Services

Your Health, Our Care

HHG Health

Contact Details

Phone:

304-525-7111

Address:

2828 1st Ave, Suite 204, Huntington, WV 25702

Mon–Fri:

08:00 – 16:00